Frequently Asked Questions
Find answers to the most common questions about Dronpoint.
General & Basics
What is Dronpoint?
Dronpoint is an advanced web-based flight planner for DJI and Litchi drone pilots. It allows you to design complex missions (Waypoints, Area Surveys, Multi-layer POI Spirals) from the comfort of your computer browser and export them directly to your drone controller.
Do I need to download an app to my phone?
No. Dronpoint is 100% web-based. You plan your missions in your web browser (Chrome, Safari, Edge) on your PC, Mac, or tablet. You only transfer the generated file (KMZ or CSV) to your drone's controller when you are ready to fly.
Is Dronpoint free to use?
Yes, we offer a Free Plan that includes basic route planning, single-grid areas, up to 10 waypoints per mission, and 1 saved cloud mission. For unlimited waypoints, double-grid mapping, advanced POI spirals, and unlimited cloud storage, you can upgrade to the PRO Plan.
Compatibility & Export
Which drones are supported?
Dronpoint supports a vast range of DJI drones. We natively support DJI Enterprise drones (Mavic 3E/3T, Matrice) via KMZ export for DJI Pilot 2. For consumer drones (Mini 2/3/4, Air 2/3, Mavic 2/3), you can export a CSV file and fly it using the Litchi app, or use DJI's native Waypoint mode if your drone model supports KMZ import via DJI Fly.
What if my drone model is not listed or isn't compatible?
We are constantly adding support for new models based on user feedback. If you cannot find your drone in the list, please let us know via the contact form and specify the exact model. Your feedback helps us prioritize our development roadmap.
How do I load a KMZ file into DJI Pilot 2 / DJI Fly?
Export the mission as a "DJI KMZ". Save this file to a microSD card or a USB-C flash drive. Insert it into your DJI RC / DJI RC Pro / Smart Controller. In the DJI app, go to the Waypoint/Route menu, tap the "Import" icon, and select your KMZ file from the external storage.
Why does the camera FOV preview look different?
Make sure you have selected the correct drone model and camera lens in your Account settings or the Planner panel. Different drones have different sensor sizes and focal lengths (e.g., Wide vs Tele), which dramatically changes the field of view on the map.
Flight Planning Features
How does the Area (Grid) mode work?
Area mode is designed for 2D mapping and photogrammetry. You draw a polygon around your target area, and Dronpoint automatically calculates an overlapping "snake path". PRO users can enable "Double Grid" for high-quality 3D modeling.
What is a POI Spiral?
Point of Interest (POI) mode allows you to orbit a specific target. The Spiral feature (PRO only) lets you define multiple layers at different altitudes and radiuses. The drone will automatically generate a smooth spiral path moving continuously between these layers, creating highly cinematic footage.
Can I import my own KML maps or boundaries?
Yes! You can drag and drop any standard KML file directly onto the map. This is highly useful if a client sends you property boundaries. You can then trace these boundaries using our Area or Route tools.
Does the app support terrain following?
Currently, altitudes are calculated relative to your takeoff point (Above Ground Level from Home). If you are flying in mountainous terrain, you must manually adjust the altitude of specific waypoints to ensure safe clearance.
Mission Planning & Photogrammetry
What is Ground Sample Distance (GSD) and how does it affect mapping accuracy?
Ground Sample Distance (GSD) represents the real-world size of one pixel in your resulting map (e.g., 2 cm/pixel). GSD is directly related to your flight altitude and camera resolution. A lower GSD (finer resolution) yields higher level of detail and better accuracy for volume calculations and 3D modeling.
What is the ideal image overlap for accurate drone volume calculations?
To achieve high accuracy in volumetric measurements, we recommend a front overlap of at least 75% and a side overlap of 70%. Dronpoint Planner automatically calculates the necessary image count based on your overlap settings to ensure successful photogrammetry processing.
What is the difference between RTK drones and standard GPS drones for surveying?
Standard consumer drones rely on basic GPS for positioning, which typically provides horizontal accuracy within 1-5 meters. RTK (Real-Time Kinematic) drones use a specialized GNSS receiver to achieve centimeter-level horizontal and vertical accuracy in real-time. This eliminates the need for numerous Ground Control Points (GCPs), significantly accelerating the surveying workflow.
AI Solar Report
What is the AI Solar Report?
AI Solar Report is a Dronpoint tool that uses artificial intelligence to automatically analyze drone photos of solar panels. Simply upload images taken with a standard RGB camera, and the AI will detect defects, generate an annotated report, and calculate a return on investment (ROI) estimate — no thermal camera required.
Do I need a thermal camera for the Solar Report?
No. Unlike traditional solar inspection methods that rely on thermal imagery, Dronpoint's AI Solar Report works entirely with standard RGB photos taken by any drone camera. This makes it accessible for virtually any DJI or compatible drone without additional equipment.
What types of defects can the AI detect?
The AI is trained to identify a range of common solar panel issues, including micro-cracks, soiling and dirt accumulation, delamination, shading anomalies, and discoloration. Each detected issue is marked directly on the annotated photo in the generated report.
How many photos can I upload per analysis?
The number of photos you can upload per month depends on your subscription plan. Free users receive a limited monthly quota, while PRO and Lifetime subscribers get a significantly higher limit. Your remaining quota is always visible on the Solar Report page.
What does the generated Solar Report contain?
The report includes an overview of all detected issues with severity levels, annotated photos with highlighted problem areas, a GPS heatmap showing the location of each analyzed panel, an ROI calculator estimating potential energy losses, and a downloadable PDF summary you can share with clients or site managers.
How long does the AI analysis take?
Processing time depends on the number and size of uploaded photos. Most batches are analyzed within a few seconds to a couple of minutes. Images are automatically compressed on the client side before upload to keep processing fast without sacrificing detection quality.
Can I download the Solar Report as a PDF?
Yes. Once the analysis is complete, you can download a professional PDF report directly from the Solar Report page. The PDF includes all annotated images, detected issue summaries, and the ROI estimate — ready to share with your client or include in a service record.
Account & Billing
Why do I need to verify my email?
Email verification is required to unlock cloud saving and exporting features. This helps us secure your account and prevent spam bots from overloading our servers. Please check your SPAM/Junk folder if you haven't received the link.
Can I cancel my PRO subscription?
Yes, you can cancel your subscription at any time. Your PRO features will remain active until the end of your current billing cycle. After that, your account will revert to the Free Plan, but your previously saved missions will not be deleted.
Can I upgrade from PRO to a Lifetime plan later?
Absolutely. If you decide you love Dronpoint and want to secure it forever without recurring payments, you can upgrade to the Lifetime plan at any point via the Pricing page.
How do I delete my account?
You can permanently delete your account and all associated data by contacting our support team via the form below. For security reasons, the request must come from the email address associated with your account.
Still have questions?
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